UniSource Energy Services assistance programs in Arizona.
Low income UniSource Energy Services customers can find assistance with their utility bills from several different sources. The company provides referrals to local non-profit organizations. They also fully participate in federal government assistance programs such as LIHEAP and weatherization. In addition to those options, UniSource Energy Services will explore different solutions for customers that are facing a hardship. The company will always encourage conservation and energy efficiency measures for those that are struggling. The main program available for this is the federally funded low-income weatherization program for qualified low income customers. This can help people reduce their energy bills and it is a free service for those that qualify based on federal government conditions. Local community action agencies, such as the Western Arizona Council of Governments (WACOG), the Southeastern Arizona Community Action Program (SEACAP), Coconino County Community Services and the Northern Arizona Council of Governments (NACOG) all work with UniSource Energy Services on this program. It help help households save energy and therefore money. What can be provided includes minor home updates, improvements, and refinements, all of which resolve around conserving energy. It addition, as funding allows, some customers may receive support for paying for appliance replacements and repair . A number of other efficiency measures and improvements are available from weatherization. Find other details on getting a free appliance . Specific services include the program will facilitate and provide funding for replacement, repair and/or tune-up of water heaters and electric heating and cooling equipment. It will provide UniSource Energy Services residential customers with limited incomes and an option to reduce their energy bills. There are also other general weatherization measures such as weather-stripping, caulking, broken window replacement, and Insulation. Eligibility for this program is only for those UES customers who meet the income guidelines based on poverty guidelines. There are also several other low-income agency assistance for residential customers that may be offered by non-profit community action agencies. These centers may be able to provide emergency utility bill payment assistance if someone is having difficulty making ends meet. Qualified working poor and low-income households can contact a local agency for referrals or help in paying bills. The sites can also help customers apply for federal grants from LIHEAP if they are found to be qualified. Different requirements and conditions are in place by each agency. The locations are below.
UniSource Energy Services Low-Income Discount
is available for those customers with a medical condition. This can provide them with a reduction in their monthly bill. Individuals need to apply at UES, and they will determine eligibility.
Medical Discounts
are also available for CARES customers. They will be able to pay a discounted customer charge of under $4.00 per month, which is much less than the standard residential charge. Those who qualify will also bee able to receive discounts on their UES electric service. All savings are applied to the entire utility bill. The exact amount of the monthly discount provided to a customer will be calculated based on monthly usage. Yet another option is the
CARES Medical Life Support Program
. This is targeted at those households that have higher usage and that require life support equipment in their homes. The total discount available will be provided to the entire bill. There will be proof needed from your physician or medical professional in order to remain eligible for the program.
Contact information
There are multiple local gas and electric offices in Arizona, each with a separate customer service number. However the main number to UniSource Energy Services is 1-877-837-4968, and the team will explore both company wide and government programs that can help people pay their gas or electric costs.